Recent Posts

The Value of a Family-Owned Business

8/4/2020 (Permalink)

family business Are you ready to see the difference of a family-owned business? We are ready to help any time, any day.

The power of family is immense and we have never been so sure of that since the pandemic hit. Leaning on family and loved ones in challenging times and celebrating with family and loved ones in happy times is what life is all about. While SERVPRO may be a big corporation, all of the franchises are individually owned. This means different things for different people, but for us, this means a family-owned business.

Our franchise was established in 2005 as an independently owned and operated business focused solely on serving our community with pride and honor. In fact, our family motto is all about customer satisfaction and appreciation. This mindset lays the foundation for everything that we do. Over the last 15 years, we have gone above and beyond for our customers. From tiny leaks in a home kitchen to enormous flooding in a commercial building, we have seen it all and we have solved it all.

How do we do it? By following the leads of our father-son owner duo. Alan and Adam Greenstein run the show here and that means we treat every employee, customer, and community member like family. When our phones ring, the person on the other end is in need of help and it is our goal is provide unmatched services to them save time and money, no matter how large or small the issue may be.

As we find ourselves in the beginning of the heart of hurricane season, it is important to remember that we are storm damage and water damage experts. Our team is available 24 hours a day, 7 days a week for our community. With a staff highly trained in property damage restoration, we handle the cleanup for residential and commercial buildings. We take pride in being a family-owned business because we know what that means for our customers.

Are you ready to see the difference of a family-owned business? We are ready to help any time, any day. Give our office a call today to learn more about our services!

Top Risks of Starting an Accidental Home Fire

7/27/2020 (Permalink)

cooking on the stove House fires can be started in one of two ways: either the fire is started by the heating up of combustible materials or from a chemical reaction.

According to the National Fire Protection Association (NFPA), more than 350,000 home fires occur each year in the U.S., causing around 2,000 deaths. Within seconds, an accidental house fire can rapidly spread, putting everyone and everything in the home in serious risk of immediate danger. Generally, house fires can be started in one of two ways: either the fire is started by the heating up of combustible materials or from a chemical reaction.

No matter how the fire is started, these house fires can be scary and unpredictable, so it is vital to be aware of the most common causes of a house fire and have a proper restoration plan in place.

Here are the most common risks of starting an accidental house fire:

Cooking/In the Kitchen

Without a doubt, cooking presents the highest risk of starting an accidental home fire, starting about half of all home fires. With many risks in the kitchen, fires can start from a variety of places and it important to be aware of the most common causes. For example, grease is a highly flammable material and can easily become overheated on a stove or oven.

Many kitchen fires start when someone is cooking a food that produces grease, like bacon, and leaves the food unattended, and discovers the fire when it is too late. Also, toasters, crockpots, grills, and other cooking appliances can easily catch fire if left unattended or they have a buildup of crumbs inside the appliances.

Heating Appliances

After cooking fires, heating appliances, such as space heaters are the second leading cause of residential fires. Both heaters that require fuel, which can combust if not properly maintained and electrical heaters, where electrical wires can spark a problem, are at risk of starting a fire. According to the Consumer Products Safety Commission (CPSC), heating appliances are responsible for around 25,000 home fires and more than 300 deaths in the U.S. each year. It is critical for the safety of your home to never leave the house with a heater running.

Smoking

When smoking cigarettes or other flammable substances, it is important to be aware of the potential for a hazardous fire. The National Fire Protection Association reports that fires started from cigarettes cause approximately 1,000 deaths a year in the United States. Even worse, many smoking fires occur when individuals are asleep, such as a cigarette butt catching carpeting, furniture, or other flammable materials on fire.

Electrical Fires

According to the EFSi (Electrical Safety Foundation international), faulty electrical wiring is responsible for 51,000 fires and around $1.3 billion in property damage each year.  These fires are typically a result of short circuits which then spark that ignites building materials, or either from circuits that are overloaded with current, causing wires to overheat. These fires can be deadly because they often start small and in hidden locations, and build up before residents are cognizant of them.

At SERVPRO, we are the fire damage repair experts. If your home or business has sustained fire damage, we are here to help. Call us today to learn more!

How To Prepare Your Business for Hurricane Season

7/27/2020 (Permalink)

emergency plan list with pencil The top 4 vital steps to ensure the safety of your business during a tropical storm or hurricane.

According to the Federal Emergency Management Agency (FEMA), “almost 40-60 percent of small businesses never reopen their doors following a disaster.” Knowing the necessary steps to prepare your business for a natural disaster and staying up to date with the most recent safety measures is essential for any successful company.

Unlike other natural disasters, there is usually time to prepare before a hurricane or tropical storm reaches land. Having a plan set for when disaster strikes can ensure your business will remain prosperous.

1. Create an comprehensive emergency plan before the storm

The most crucial time to prepare for a natural disaster is before it is an imminent threat. By thinking through hard decisions that need to be made in case of a storm before it actually happens, you will be able to use clear thinking and judgment to decide.

The Occupational Safety and Health Administration (OSHA) requires business to have an Emergency Action Plan (EAP) and this plan should cover any precautions related to hurricanes and tropical storms. This hurricane survival plan should be updated annually to ensure its accuracy. As recommended by the OSHA, this plan should include:

  • Under what weather conditions will the plan be activated, like certain time intervals (when the storm is 96 hours from impact, 72 hours, 48 hours, 36 hours, 24 hours, etc) that will require certain actions.
  • The chain of command
  • Detailed evacuation procedures, including routes and exits
  • Procedures for accounting for personnel, customers and visitors
  • Equipment for on-site personnel
  • Emergency functions and the employees that will perform them (like who is allowed to check on the worksite after the storm)

2. Determine individual crisis management roles and prepare employees.

Knowing which employees are designed to each task will avoid any confusion of responsibilities and ensure things run smoothly. It is important to identify which employees are essential for the function of the business and which ones will be requires to be on site. Every employee should be well aware of the plan and understand their expectations, so no one is taken by surprise.

3. Coordinate with local partners

Being aware of the plans of other local businesses, as well as the local police department, fire department, hospitals, and utilities providers can be very beneficial. While some business partners may also be preparing for the storm as well, some suppliers and shippers may be unaware of the threat and should be updated on how it will indirectly affect them.

4. Review the plan every year

Certain changes to your business or community may affect your hurricane response and it is important that these be taken into account. Your business should not neglect your emergency action plan until emergency strikes - it is vital to be constantly updating and reviewing the response.

While it may be impossible to avoid a hurricane, following these steps can mitigate any damage and ensure a successful future.

Storm Damage Tips for Florida Residents

6/26/2020 (Permalink)

Storm Tossed Tree Impales a House Roof Even the most prepared homeowners can be shocked at the aftermath when a storm strikes.

Living in Florida means growing accustom to heavy rains and unpredictable hurricanes. As we make our way into the heart of the summer season, it is more important than ever for Florida homeowners to be aware of the threat of storms and storm damage that can result. Hurricane season is tricky in the Sunshine State, since longtime residents tend to take them less seriously than they should. Being prepared, however, is by and far the best defense against a major storm or hurricane.

Safety is the most critical thing to be mindful of when a big storm is coming. Ensuring that your home and your family are well protected and prepared with things like non-perishable food items, bottled water, first aid kit, batteries, and flashlight is paramount. After you have made sure that your family is safe, however, it is also important to protect your home. The following are some important storm damage tips for Florida residents:

  • Check your entire home for structural damage and be as thorough as possible.
  • Take photos of any damage to your home, including your roof, both interior and exterior.
  • Contact your insurance provider, those with a homeowner’s policy or a flood insurance policy may be covered for storm damage repairs.
  • Be present during the inspection of your home with the adjuster.
  • Do not do all of the storm damage repairs right away, as you should wait for a walk through with your insurance company. Only address essential repairs beforehand.
  • Know the difference between a public adjuster, an insurance adjuster, and an insurance adjuster from your insurance company.
  • Consider the Federal Disaster Loan Program.
  • Contact storm damage repair and restoration professionals.

Even the most prepared homeowners can be shocked at the aftermath when a storm strikes. As such, it is important to be able to trust professionals following a major storm. At SERVPRO of East Davie/Cooper City, we are storm damage specialists dedicated to providing unmatched service to the members of our community. Call us today to learn more!

Protecting Your Home from Heavy Rains

6/10/2020 (Permalink)

close up on storm rain on the roof From heavy winds to heavy rains, your home needs proper protection to survive big storms this summer.

South Florida homeowners are no strangers to heavy rains. As we move deeper and deeper into the summer season, it is imperative to take specific precautions to keep your home safe and sound in even the heaviest of rainstorms. While hurricane season has already started, we have yet to see our first major storm. The last few years have been known for hurricanes striking later into the season, so now is the perfect time to prepare.

The key to protecting your home from heavy rains is to do so proactively. Far too many South Florida homeowners fail to think about protecting their homes when the weather is nice. Then, when a major storm is coming they must rush around preparing the interior and exterior of their home. Something is inevitably missed or forgotten in those scenarios and that could lead to costly damage.

The following are some of the most important ways to protect your home from heavy rains this summer:

  1. Clear out your gutters
  2. Check the roof for any leaks
  3. Fix any damaged or broken shingles/tiles
  4. Trim any shrubbery or trees that are close to the home
  5. Inspect the doors, windows, and walls for any leaks
  6. Check the functionality of all shutters
  7. Ensure that your insurance coverage is appropriate
  8. Keep supplies like a first aid kit, canned foods, bottled water, batteries, and flashlights available
  9. Define a plan for bringing in your outdoor furniture quickly and efficiently
  10. Discuss an evacuation plan with your family

Storms in Florida can quickly turn from a minor concern to a major concern. With this in mind, it is extremely important to have a specific plan in place. If any of the above items have been on your to do list, now is the time to tackle them. From heavy winds to heavy rains, your home needs proper protection to survive big storms this summer.

As always, SERVPRO of East Dave / Cooper City is here for all of your water damage or storm damage needs. No job is too big or too small for our team and our storm damage experts are waiting for your call.

Providing Unmatched Customer Services Across South Florida

5/28/2020 (Permalink)

SERVPRO vehicle fleet Are you looking for a restoration company that truly care about its customers? It’s time to connect with SERVPRO of East Davie/ Cooper City.

As a family-owned business, SERVPRO of East Davie / Cooper City is committed to providing unmatched customer service to South Florida residents. For the last 15 years, our independently owned and operated franchise has viewed the people of Broward, Dade, and Palm Beach counties as an extension of our family. For us, that means treating each and every job with a dedication to excellence.

We train our staff in fire damage, water damage, storm damage, and mold damage. From small residential projects to large commercial jobs, we handle every aspect of a remediation and restoration in the same way – with a meticulous attention to detail and a deep respect for our customers and our team members. In doing so, we are able to not only provide a superior service, but we are able to enjoy ourselves while we work. This has been a critical part of our success throughout the years.

With our IICRC-industry certification, we make sure that our staff is regularly trained and equipped with the knowledge and skills that it takes to handle water, fire, storm, and mold damage. In pursuit of continually fine-tuning our disaster recovery team, we go above and beyond for our customers. There are a number of benefits that set us apart from our competition:

  • 24-Hour Emergency Services
  • Highly Trained Restoration Technicians
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry
  • Advanced Restoration and Cleaning Equipment

Are you looking for a restoration company that truly care about its customers? It’s time to connect with SERVPRO of East Davie/ Cooper City. Contact us today to learn more!

Commercial Water Damage

5/5/2020 (Permalink)

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

The goal of services for commercial water damage is to dry your business as soon as possible. Professional services from SERVPRO of East Davie/Cooper City utilize powerful equipment to extract the water from the business so that the surfaces are dry. Besides, the moisture must be removed from the air, and powerful fans can be brought into the business to thoroughly dry out the space. Monitors can be used to track the progress so that the fans and dehumidifiers remain on until the humidity level has been restored to normal. This ensures that all signs of moisture are removed from the business before the repair and restoration work begins.

Our Technicians are IICRC Certified and ready to go 24/7!

Call SERVPRO of East Davie/Cooper City 954-741-4321.

SERVPRO's Action Plan

5/5/2020 (Permalink)

SERVPRO of East Davie/Cooper City wants our community to be aware and prepare in case of a fire.

Did you know only 26 percent of families have actually developed and practiced a home fire escape plan? Eighty percent of Americans don’t realize that home fires are the single most common disaster across the nation. Every two and a half hours someone is killed in a home fire. In a typical year, 20,000 people are injured in home fires. Having a working smoke alarm reduces one’s chances of dying in a fire by nearly half. Children and older adults are twice as likely to die in a home fire as the American population at large.

Here is a list to help prepare:

1)Install a smoke alarm on every level of your home and outside of sleeping areas.

2)Test smoke alarm batteries every month and change them at least once a year.

3)Make sure everyone in your family knows at least two ways to escape from every room of your home.

4)Practice your fire escape plan at least twice a year. Designate a meeting spot outside and a safe distance from your home. Make sure all family members know the meeting spot.

5)Have your family practice escaping from your home, practicing low crawling and at different times of the day. Make sure everyone knows how to call 9-1-1.

6)Consider escape ladders for sleeping areas on the second or third floor. Make sure everyone in your home learns how to use them ahead of time by reading the manufacturer’s instructions and understanding the steps to use them. Store them near the window where they will be used.

7)Teach your family to stop, drop to the ground, and roll if their clothes catch on fire. Practice this with your children.

8)Once you get out of your home, stay out under all circumstances, until a fire official gives you permission to go back inside.

9)Never open doors that are warm to the touch.

10)If smoke, heat, or flames block your exit routes, stay in the room with the door closed. If possible, place a towel under the door and call the fire department to alert them to your location in the home. Go to the window and signal for help waving a bright-colored cloth or a flashlight. Do not break the window, but open it from the top and bottom.

SERVPRO of East Davie/Cooper City is "Faster to any Disaster".  Call 954-741-4321.

Natural Disasters

5/5/2020 (Permalink)

Floods are one of the most common natural disasters in North America, but not all floods are alike. Some develop gradually after days of slow, steady rain while others are flash floods resulting from a deluge of rain or dam failure. Homes in South Palm Beach and the surrounding areas are near sea level, making flooding more likely than in other areas.

Storms can cause severe damage to your home—potentially even making them unsafe! SERVPRO of East Davie/Cooper City is available 24 hours a day, seven days a week you can call us at (954) 741-4321 to get immediate help.

What You Should Do After a Flood

Even if you were properly prepared for the flood and weathered the storm until it passed, your home could still have sustained heavy damage. Now that the sky is blue once more, how do you proceed? Here’s a look at what to do after a flood:

Be Cautious

Just because the sun is shining and the flood waters have receded, that doesn’t mean all danger has passed. Exercise caution by doing the following:

  • Tune into local alerts and warning systems to stay up-to-date with current information and receive expert, informed advice about the flood. After all, additional flooding could still occur.
  • Stay away from rushing water. Moving water only 6 inches deep can sweep you off your feet.
  • Avoid walking through large areas of standing water, which may be electrically charged by downed power lines. The water could also be hiding broken glass or dangerous animals.
  • Unless you are specifically asked for help by the police, fire department, or relief workers, keep out of damaged areas.
  • Help emergency workers by staying off the roads in and out of the damaged neighborhood or region.
  • If you’re caught in a stalled car during a flash flood, abandon the car and get to higher ground immediately.
  • Heed barricades and find an alternate route if you encounter one blocking your way. Crossing bridges even after the water has receded could be dangerous if the structural integrity has been jeopardized.
  • Return home only when the authorities permit it. Even then, stay out of the building if it’s surrounded by flood waters and exercise extreme caution when you do enter.

Stay Safe and Healthy

Take care of you and your family as cleanup efforts begin. To stay safe and healthy, remember the following:

  • Turn off the home’s electricity at the main breaker box, even if the power is out. Only turn the power on when your home is dry.
  • Avoid floodwater, which may be contaminated with sewage, gasoline, or oil.
  • Fix damaged sewer systems as soon as possible.
  • Don’t drink water from the tap. Listen to news reports to learn when the community’s water is safe to drink again.

Clean and Repair Your Home

  • Use the information in the Repairing Your Flooded Home PDF from the Red Cross to learn how to enter your home safely, protect your belongings from future damage, record damage for insurance claims, check for gas leaks, and begin the cleanup process.
  • Contact your insurance agent to discuss your claim.
  • Hire a professional water damage mitigation company as soon as possible. It’s important that the company is qualified for the services you need.
  • SERPVRO of East Davie/Cooper City  is available 24/7/365 to help when you need it most. 

Call us @ 954-741-4321

SERVPRO Has The Answers

5/5/2020 (Permalink)

A broken pipe is by far one of the greatest nightmares homeowners face. Even just a small broken kitchen pipe can quickly cause a considerable quantity of damage to your home. It is for this reason that you need to take care of water damage immediately.

Dealing with water damage requires seeking the help of a trained professional water restoration expert, such as the experts of SERVPRO of East Davie/Cooper City. Before they get there, there are a few things you can do to assist in keeping the damages to a minimum. Here are a few tips:

Turn Off the Water

You might be tempted to seek out the source of the leak as your first step. This can be problematic, however, depending on the type of leak or damage. If, for instance is simply an overflowed sink, then you would just turn off the sink. However, what if a pipe that you can’t see has burst?

It’s because of reasons like these that you need to turn off the water supply as soon as possible. It is also recommended that you temporarily turn off electrical power as well. The last thing you want is for the water to mix with electrical wires!

Accelerate the Drying Process

The next step entails doing everything in your power to get your home to dry. Start by opening windows and turning on fans. This will get air flowing through your home, which will help to start drying it and also reduce the buildup of disgusting odors.

If you have a dehumidifier, turn it on immediately. It will extract moisture from the air, thus helping accelerate the drying process. Run it for as long as possible. If you stop early, it could lead to the growing of mold and mildew.

If you don’t have a dehumidifier, then don’t worry, because the water restoration experts will bring one with them. As we said earlier, however, just make sure you contact them right away. They need to get to your home as soon as possible!

Make sure you also remove rugs and other portable carpeting and place them outside to dry. Try to wipe down furniture and personal items (books, chairs, toys) as much as possible.

Pull Out a Wet/Dry Vacuum

Another step that we recommend taking is pulling out a wet/dry vacuum cleaner. We understand that you might not have one. If you do, use it to remove as much water as possible from carpets, upholstered furniture and/or tile and wood floors.

This process can take quite a while, but it’s important to remove as much water as possible. Also, make sure you focus more on wood surfaces than carpeted areas. Due to wood’s porous nature, it’s apt to soak up all the water, which in turn will cause it to become warped and delaminated.

Again, if you don’t have a wet/dry vacuum, don’t worry. The restoration professionals will take care of this for you. Just make sure you contact them immediately!

Things Not To Do

There are some things you should definitely NOT do after your home suffers from water damage:

  • Never leave web fabrics and clothing items in place. Try to hang them.
  • Also avoid leaving books, magazines and other such items on wet floors.
  • Please refrain from trying to use a regular vacuum cleaner to clean up water.
  • Avoid using electrical equipment and appliances a like television.
  • Stay out of rooms that have a wet ceiling.

These might seem obvious, but it’s good to know. Be especially careful with wet ceilings. They could be much weaker than you think, and the last thing we want is for a roof to collapse on you!

Final Steps

The real work won’t start until the restoration company gets there. Professionals, such as SERVPRO, possess the equipment needed to do real water extraction and repair. Part of this process will involve installing certain equipment, be it professional-grade dehumidifiers and whatnot.

When this occurs, make sure you follow the directions given to you. Usually, the professionals will ask you to keep their equipment running for a while. Make sure you stick to their schedule and do not arbitrarily turn off their equipment. This could negatively affect the drying process and make things worse.

The last thing the professionals will do is give you preventative maintenance tips. It is recommended that you follow through on these steps to insure that your home and belongings return to their former state. It can make the difference between whether or not your home ever suffers unneeded water damage again!

SERVPRO of East Davie/Cooper City is here 24/7 to answer your questions or concerns.  Call us at 954-741-4321.